Frequently Asked Questions
-
Solid gold only.
It is never plated, vermeil or filled because longevity is at the heart of my brand.
I offer 10K, 14K and 18K in yellow, rose and white gold. -
It starts with a message, through the enquiry form or on Instagram.
I'll typically reply within 24 hours. We'll go back and forth by email, sometimes sharing sketches and inspiration images, until we’re clear on the direction. I then create a personalized listing for your piece: I require payment in full before starting the commission.
Before casting I'll show you your piece in wax and small tweaks are included at that stage. Then it's cast in solid gold and sent to you. -
Please allow 4 to 6 weeks from payment, plus shipping time. Expedited orders are sometimes possible, contact me and I’ll do my very best to accomodate.
-
Custom pieces start at $750. The final price depends on the design, the size and the gold karat you choose. You'll know the full price before you pay anything.
I offer interest free and split payments up to $2000 through Klarna if paying in installments is helpful for you. -
Small tweaks at the wax stage are included, like refining a curve or moving a small detail. I will share photos before I cast your creation.
Changing the design we agreed is charged at $100 an hour and I'll tell you roughly how many hours it will take before I start.
Once your piece is cast, changes mean recasting in new gold, which costs extra. -
I recommend checking your ring size at your local jewelers, just to be sure.
-
Every ring is made to the size you provide me with, so please check it carefully before you place your order.
I recommend being measured by a local jeweler.
If your ring doesn't fit, I can resize most designs, price depending on whether we’re making it smaller or larger.
You are required to cover the shipping both ways. Some designs, like those with a pattern or texture that runs all the way around, can't be resized without changing the piece, so I'll let you know before you order if yours is one of them. -
Every piece arrives in a green paper box with my logo in gold, inside a pink paper bag tied with silk.
If you'd like a message included, you can let me know when you enquire, I’d be happy to help. -
Yes. Worldwide shipping is included. The customer is responsible for any import duties or taxes from orders outside the US.
-
Solid gold is made to last for generations and needs very little care. Wash it now and then with mild, unscented soap and a soft toothbrush, then dry it well. Take it off for swimming and the gym to keep it looking its best.
Returns & Repairs
All sales are final
Every piece I make is made for you, so I can't accept returns or exchanges. Once your listing is paid, your order can't be cancelled, as I often start work straight away.
In the very unlikely case that something is wrong
If your piece arrives damaged or faulty, please email me immediately, within 7 days of it arriving, with photos. I'll repair or replace it at no cost to you.
Repairs
Solid gold is made to last, but life happens. If your piece needs repair from normal everyday wear, I'll fix it for free within a year of it arriving. After that, repairs are charged at $100 an hour, and I'll give you an estimate before I start. You cover shipping both ways.
Repairs don't cover loss, or damage from accidents such as a crushed ring or a snapped chain.